Training
In association with the Quality Mark Scheme, it
is a requirement for the designated worker at each outlet
to have completed
the OCN level 3 training in “Delivering Information
Work to Young People”. Canllaw Online offers support
and consultancy to assist the outlet workers in achieving
this accreditation. To date, Canllaw Online has delivered
OCN level 1 & 3 training to 170 information workers in
Wales, with additional funds being made available through
the Staff College. Canllaw Online collaborates with the UK
Eurodesk partner and delivers Eurodesk training to the Info
Outlet network.
Canllaw Online also offers training to young
people, such as “Discount Card Training with Young
People” and “Information
Services on the Internet for Young People”. All courses
are designed professionally and are delivered by experienced,
professional trainers.
Canllaw Online Training Packs:
The following are all examples
of training packs available through Canllaw Online “Entitlement” Project
Training:
- Introduction to Information Work with Young People
(OCN Level 1)
- Delivering Information Work to Young People
(OCN Level 3) Information Services on the Internet for
Young People
- Consulting with Young People in an Information
Services Setting
- Discount Card Training with Young People
- Writing Skills
for Young People
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The content of the above training packs reflects some of the
service criteria required of the Canllaw Online Quality Mark
Scheme in order to work as a registered Canllaw Online Info
Outlet.
Canllaw Online constantly review its work in this area
and has a national steering group that shares good practice
and
discusses issues raised at regional and local levels. This
group meets quarterly.
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