Canllaw Online aims to bring better life choices to young people throughout Wales through access to quality information services. This is being achieved through improved information delivery services to encourage inter-cultural awareness and development, youth mobility, participation, expression and equality.

These core values and principles are reflected in and underpinned by the Youth Work Curriculum Statement for Wales (1993), European Youth Information Charter (1993), the European White Paper on Youth (2001) and the United Nations Convention on the Right of the Child (adopted in the UK in 1991), which support the right of young people to information.

Canllaw Online is committed to consulting and engaging with young people across Wales at every stage of the information delivery process through regular residential courses, focus group sessions, surveys and activities.

Canllaw Online is a bilingual organisation, offering information in both Welsh and English. The voluntary Welsh Language Scheme adopted by Canllaw Online has been approved by the Welsh Language Board in accordance with the Welsh Language Act (1993).

With a devolved government, structural fund opportunities, bilingualism and a multi cultural society, Wales is an ideal launch pad for ventures that will deliver to young people the information and experiences that they need to make better life choices, and Canllaw Online are the people to bring these plans to life.

That there should one Man die ignorant who had capacity for Knowledge, this I call a tragedy. Thomas Carlyle (1795 - 1881)

Canllaw Online Strategic Aims

The eight overarching strategic aims of the organisation are designed to enable Canllaw Online to deliver the intentions outlined in “Core Values & Principles” –

1. Policy & Strategic Partnership.
Canllaw Online aims to work at a policy and strategy level, shaping, supporting and developing information services for young people in Wales at a local, national and international level.

2. Communication & Information
Canllaw Online aims to communicate and inform young people and providers of information services for young people across Wales.

3. Research
Canllaw Online aims to research thoroughly the information needs of young people and providers of information services for young people across Wales.

4. Consultancy
Canllaw Online aims to provide consultancy services for young people and providers of information services for young people across Wales.

5. Training
Canllaw Online aims to provide training services for young people and providers of information services for young people across Wales.

6. Quality Standards
Canllaw Online aims to support and develop quality assurance measures for the provision of information services for young people.

7. European & International
Canllaw Online aims to support the participation and involvement of young people and providers of information services for young people within wider European and international opportunities.

8. New Business
Canllaw Online aims to investigate and secure new opportunities for the provision of information services for young people in Wales.

Partnership Working

Canllaw Online is keen to work with as many expert agencies and individuals as possible to ensure the information it provides is as accurate and as up-to-date as possible. In developing and delivering its services to date, Canllaw Online has established working relationships with expert agencies/bodies within each heading of the Canllaw Online Info Index.

For example: Local Authority Youth Services, The National Assembly for Wales, The Wales Youth Agency, CWVYS, Principal Youth Officers’ Group, Young People’s Partnerships (YPP), The Basic Skills Agency, The Princes Trust, ACAS, Careers Wales, ELWA, RSPCA, Lonely Planet, YHA Cymru, Connect, The Royal Gwent Hospital, Cancer Research UK, Meningitis Cymru, Shelter Cymru, Funky Dragon, Community Legal Services, Welsh Consumer Council, Consumer Credit Counselling Services, The Sports Council for Wales and The Arts Council for Wales.