• Mind your manners - don’t make yourself look like an idiot.
• Be polite - They’re real not a cyberspace borg with no feelings.
• DON’T TYPE ALL IN CAPITALS - It sounds like you’re shouting! RIGHT?
• Watch your words - They can’t see your face, and the emotions in words can get misinterpreted as you being cocky, mouthy etc. Use emoticons to show you’re not Jk?
• Kick the bad language - People are listening, your e-mail account can be terminated!
• Laws are laws - What’s real in the real world are the same in cyberspace.
• Be simple - Send text simply, no bold, italic, underlines etc. The simpler the better. Not everyone has the same system as you. They may just get a load of muddled codes that are really annoying!
• Briefs - Don’t be repetitive, so edit out the stuff you really don’t need to send, don’t be a waffler.
• Flame wars - Don’t send rude or offensive e-mails or postings. If you get flamed, don’t do it back, let someone in authority know, it’s abuse, remember laws are laws.
• Who are you? - Tell people who you are, it’s rude not to. If you choose an online name, then great, use that one.
• Looks count - What you write shows what you’re like. Rubbish grammar and spelling doesn’t look good, and the same rules apply when typing and writing.
• Newbie tolerance - You’re an expert in cyberspace, don’t forget there are newbies trying to learn as much as you had to.

E-mail Maintenance

• Check it - Daily.
• Respond quickly - This is technology - it’s fast!
• Delete messages - Clear the rubbish - free the space.
• Don’t send confidential info - Others can read it!
• Don’t be hasty - Be in a good mood before you send messages!
• Respect other people’s privacy -No-one likes a blabber.
• Fill your box -Tell them what the subject is so they know what you’re talking about.
• Ignore chain letters - Don’t pass them on; they’re the most annoying things on the planet.

Chat Rooms

• Feel the situation out - Check out discussion groups before replying.
• Stick to the topic - Rocket Science’s not relevant in pop music discussion groups.
• When quoting - Don’t waffle, use what you need.
• Being personal - Avoid sending messages to only one person, address the whole group as it’s expected in discussion groups.